AFRICAN GATEWAY

Working with us is having Africa at your fingertips.

YOUR WAY, OUR WAY

With a strong local knowledge, we think a step ahead in handling all your business professionally, goal oriented backed by an efficient team.

RELIABILITY

We have built solid partnerships at almost all levels across the Africa.

About our privacy policy

Bissauconnect cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Bissauconnect. The starting date for the validity of these conditions is 1 May 2020, with the publication of a new version the validity of all previous versions expires.

This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy , please contact Umaro Barry, our contact person for privacy matters,at ub@bissauconnect.com. 

 

About data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.

Web forms

On our website you will find a number of web forms where we ask you to enter personal data, such as your (company) name, address details, e-mail address, web address and (mobile) telephone number. We only use this information for the purpose for which you provided it. All our forms use an SSL secured connection with an encryption level of 256 bits. Our back-end systems are secured with a strong password and where possible two- factor authentication .

Client management and billing

Our client data is stored in the CRM and then only used for administrative purposes.

E-mail

We use the servers of one.com for e-mail services. All e-mail traffic is confidential and not transparent to the processor.

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time – other than at your request – we will ask you for explicit permission. Your data will be shared with third parties in the following cases:

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigations

In some cases, Bissauconnect can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs, however employees no longer have access to your client profile and documents that we have in response to your assignment. manufactured.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.

In principle, in order to prevent misuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in case of a forget request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.

You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters . You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters . You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters . You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.

Right to transferability

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters . You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all probability, Bissauconnect will no longer be able to continue providing the service in such a case, because the secure linking of data files can no longer be guaranteed.

Right to object and other rights

In such cases you have the right to object to the processing of your personal data by or on behalf of Bissauconnect. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies and / or copies of data that we process or have processed and then permanently discontinue the processing.

You also have the right not to be subject to automated individual decision-making or profiling . Bissauconnect does not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters

About our cookie policy

Bissauconnect uses cookies on the Bissauconnect.com website. These are small text files that are stored on your computer.

What do these files do?

In short, it makes it easier for you to use our website (example: do not repeatedly enter the same information) and it is easier for us to reach you after you have visited our website (for example by making an offer via Facebook afterwards). When we talk about “cookies” below, we mean other similar techniques.

Accept the cookies

To have the best experience with our website, we recommend that you accept the cookies. Cookies do not endanger the safety of your computer. You can accept (or disable) the cookies via the notification on your first visit. Or, if you have not accepted it, for example, via the browser settings.

Analytical and marketing cookies

Analytical cookies

Bissauconnect tries to make the experience you have with our website as good and optimal as possible. This is only possible if we know what our visitors do on the website. And thereby placing more of what is liked and placing less of what is not liked.

Google Analytics

Purpose: through Google Analytics we know how you got to the website and how you use the website. We use these statistics to continuously improve the website , so that you have the best possible experience on our website. This cookie comes from Google and is stored for a maximum of 26 months.

More information: Click here   

Can this cookie policy be adjusted?

This cookie policy can be adjusted in the interim to make changes known, the up-to-date version on our website, cookies are placed from the American company Google, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to this data under applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

We use functional and analytical cookies. The functional cookies are necessary for the proper functioning of the website. For example, they ensure that the desired information is shown to you quickly and correctly every time you visit our website. No permission is required to place functional cookies. We use analytical cookies to analyze how often our website is used. If the analytical cookies do not have a major impact on your privacy, no permission needs to be requested.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time . However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process data that has already been collected about you, we will inform you by e-mail.